Casual Residential Support Worker

Support residents in person with case management and crisis intervention at John Howard Society of Victoria in Victoria, BC. Overnight shifts are scheduled.
As a Casual Support Worker, you will support residents supervised on conditional release in Community Residential Facilities. The work includes documentation, house management, client support, and community engagement. Use relationship-building and a client-centered, strengths-based approach while addressing individual needs through action plans. This position reports to the Manager, Residential Programs.

Key Responsibilities:

Conduct and document rounds and bed checks during shifts
Maintain Duty Logbook and online case administration records
Monitor curfews, conditions, substance misuse, and house rule compliance
Develop and sustain Resident Action and Service Plans
Maintain working relationships with community agencies and police
Requirements:
Minimum two-year certificate in a relevant field
Experience supporting vulnerable populations and managing case notes
Professional verbal and written English proficiency
Criminal Record Check and enhanced security clearance eligibility
Ability to intervene effectively during crises
Bring empathy, integrity, accurate documentation, and crisis intervention skills to residential support work in Victoria.