Scheduling Coordinator

Job Details:
Level: Experienced,

Job Location:

Victoria Sub Victoria - Victoria, TX 77904, Position Type:
Full Time, Job Shift: Day, Scheduling Coordinator

Victoria Oral & Maxillofacial Surgery

Location:

Victoria, TX

Employment Type:

Full-Time

Victoria Oral & Maxillofacial Surgery provides high-quality surgical care in a welcoming, professional environment. We are looking for an organized, personable Scheduling Coordinator who can help patients feel supported while keeping our schedule running smoothly.

The Scheduling Coordinator manages patient appointments and works closely with our front-office and clinical teams to coordinate consultations, surgical procedures, and follow-up visits. The ideal candidate communicates clearly, pays attention to detail, and can balance multiple priorities in a busy practice.

• Schedule and confirm consultations, surgical procedures, and follow-up appointments.
• Coordinate appointment timing with providers and clinical staff.
• Manage cancellations, rescheduling, and waitlists to help fill schedule openings.
• Answer incoming calls and assist patients with scheduling questions.
• Communicate appointment details and preparation instructions as directed by the clinical team.
• Coordinate with referring dental offices to obtain referrals and necessary records.
• Maintain accurate patient information and document scheduling communications.
• Work with insurance and billing staff to confirm required information is in place before appointments.
• Protect patient confidentiality and follow practice policies and HIPAA requirements.

• Previous scheduling or front-office experience in a dental or medical practice preferred.
• Oral surgery experience is a plus.
• Strong customer service, phone, and communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage a changing schedule while remaining calm and professional.
• Comfortable using scheduling software and learning new systems.