Financial Aid Specialist Job Victoria area,Texas USA,Education / Teaching

The Financial Aid Department is recruiting for one full time Financial Aid Specialist. Under the guidance of the Director of Financial Aid, this position is responsible for assisting in the day-to-day operations of the Office of Financial Aid by maintaining administrative and clerical duties. The Specialist will serve as support staff with communication and student service efforts in the delivery of financial aid related information to prospective and current students.

This position further supports all Financial Aid outreach efforts related to college and community events.

This position is benefits eligible. For more information on Victoria College's excellent benefits package.

About Our Institution

Victoria College (VC) is a vital public community college located in Victoria, Texas and has been a respected community partner in the Crossroads region since 1925 and continues to offer quality, affordable educational opportunities to help our students achieve their dreams. VC offers a variety of high-quality associate's degrees and transfer programs, preparing students for success in their chosen fields. The college fosters a close-knit community, serving approximately 7,100 students across diverse backgrounds and learning styles, including full-time, part-time, online, veterans, and adult learners.

VC features five academic divisions:

Academic Support & Student Success

Allied Health

Career & Technical Education

Arts, Humanities, & Social Sciences

Science, Mathematics, Engineering, & Physical Education

Additionally, VC offers various programs through the Academy of Lifelong Learning, catering to the educational needs of the community.

Living in the Area

Victoria, a charming city with a population of around 67,000, provides a welcoming and affordable environment. Residents enjoy a variety of benefits, including diverse culinary experiences, a rich cultural scene with museums and art galleries, and ample opportunities for outdoor recreation. Victoria boasts over 50 parks and green spaces, including Riverside Park and Spring Creek Greenway, offering scenic walking and biking trails.

The city is well-connected with regional transportation networks, including Victoria Regional Airport and multiple bus services. Victoria's cost of living is significantly lower than the national average, making it an attractive option for students and families alike.

General Financial Aid Operations Support & Customer Service

Assists in the everyday functions of the Financial Aid Office. Provides general clerical support to the office staff and key administrative support to the Financial Aid leadership team.

Engages extensive customer interaction by providing financial aid applications and related information to students via phone or person; refer or answer questions related to the financial aid process. Assist students with completion of application as needed and applicable.

Guides and refers students on issues that may need to be resolved in order to continue or reinstate eligibility in particular for those students with academic progress issues; assist in the registration process as it relates to financial aid eligibility and other special programs.

Assists with virtual or walk-in visitors, answering phone calls, emails and chats by providing information regarding federal, state institutional and departmental regulations covering all federal financial aid, scholarship information, account information, etc.

Provides excellent customer service by responding to student and parent email and/or phone inquiries in a timely manner to provide clarification on questions and documents needed.

Financial Literacy Outreach & Communications

Supports the department with preparation and presentation needs at special events such as high…