Chief Nursing Officer; CNO

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.

Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from.

If you are interested in pursuing a career with an award-winning hospital, welcome home.

The Chief Nursing Officer serves as the hospital’s senior nursing executive and provides strategic leadership, direction, and oversight for nursing practice and other designated patient care services. This position provides executive oversight and administrative accountability for the delivery of safe, high-quality, evidence-based, and patient-centered care; clinical staff competency; regulatory and accreditation compliance; and the effective management of patient care resources. The CNO collaborates with the governing board, medical staff, hospital leaders, county stakeholders, and community partners to establish organizational priorities, improve patient outcomes, strengthen the nursing workforce, support strategic growth, and advance operational excellence.

1. Provides strategic leadership and direction for nursing practice and designated patient care services and develops a nursing strategic plan aligned with the hospital's mission, vision, values, and organizational priorities. (EF)

2. Provides executive oversight for the professional practice of nursing and the provision of nursing care for Citizens Medical Center, including regulatory compliance, resources, nursing staff competency, staffing levels, and the evaluation of the overall delivery of nursing care, for the purpose of delivering high-quality patient outcomes. (EF)

3. Serves as the senior nursing advisor to executive leadership and the governing board regarding patient care, nursing services, quality outcomes, workforce planning, regulatory compliance, and strategic initiatives. (EF)

4. Provides executive oversight of assigned nursing, patient care, and other departments, as designated by the Chief Executive Officer.

5. Participates in organizational strategic planning, growth initiatives, service-line development, budgeting, resource allocation, facility planning, and executive operational decision-making. (EF)

6. Develops and oversees programs to measure and continuously improve nursing quality, patient safety, clinical outcomes, patient experience, and nursing-sensitive performance indicators. (EF)

7. Promotes evidence-based practice, nursing research, clinical innovation, and high-reliability principles to advance professional practice and support organization performance improvement.

8. Promotes patient advocacy, ethical nursing practice, culturally responsive care, and respect for patients' rights, dignity, values, and informed decision-making.

9. Ensures nursing personnel practice within applicable licensure requirements, organizational policies, professional standards, and their authorized scope of practice. (EF)

10. Fosters a professional practice environment that supports caregiver well-being, professional accountability, engagement, teamwork, retention, and excellence in patient care.

11. Directs and oversees efforts for departments of nursing and other areas of accountability to maintain compliance with applicable federal and state laws, Texas Board of Nursing requirements, CMS Conditions of Participation, accreditation requirements, professional practice standards, and organizational policies. (EF)

12. Maintains current knowledge of emerging trends, regulatory requirements, accreditation standards, and healthcare legislation affecting nursing practice and other fields of ownership.

13. Collaborates with the medical staff, hospital leadership, and other departments to develop patient care programs, policies, procedures, practice standards, and operational plans. (EF)

14. Builds effective and collaborative relationships among nurses, physicians, advanced practice providers, clinical leaders, and other members of the interdisciplinary patient care team.

15. Provides leadership for the evaluation, selection, implementation, and…