Dream Coach- San Bernardino Area

Schedule

This position follows a variable schedule based on client needs and assigned service days. Typical shifts occur Monday through Friday between 8:00 a.m. and 5:00 p.m., with occasional adjustments for community activities or client employment schedules. Full‑Time positions average 30 hours per week with opportunities to work up to 40 hours depending on program needs and client schedules.

The Employment Dream Coach plays a vital role in advancing CCI’s mission to prepare individuals with intellectual and developmental disabilities for meaningful, gainful employment and greater independence within their communities. This position helps clients build the skills, confidence, and habits necessary to overcome barriers to employment, thrive in the workplace, and lead fulfilling, self‑sufficient lives.

The Employment Dream Coach empowers clients to succeed by providing individualized coaching and hands‑on instruction in real‑world environments. Working on a one‑to‑three ratio, the Coach trains, supports, and equips clients using a blend of teaching techniques such as modeling, goal setting, affirmations, redirection, and community integration.

Coaches guide clients in developing both the soft skills (communication, teamwork, professionalism) and hard skills (task performance, productivity, time management) required for long‑term employment success. Through consistent mentorship, the Employment Dream Coach promotes accountability, self‑confidence, and community engagement as foundations for independence.

• Empower clients to identify and overcome personal and professional barriers that may impact employment or community participation.
• Provide individualized hands‑on training in workplace and life skills, reinforcing habits that promote independence, responsibility, and professionalism.
• Support clients in developing employment readiness skills, such as attendance, punctuality, hygiene, social interaction, and task follow‑through.
• Implement the CCI Case Management Model by identifying needs, setting clear goals, and creating action plans to help clients achieve success.
• Provide safe and reliable transportation to and from client homes, training sites, and community activities while adhering to all safety protocols.
• Accurately record and submit mileage reports, progress notes, and daily documentation on time.
• Collaborate with team members, supervisors, and community partners to support client development and coordinate services.
• Maintain detailed records of client progress, training outcomes, and behavioral observations to ensure quality service delivery and compliance.
• Participate in client‑related meetings, including annual, quarterly, and IDT meetings, to discuss progress and refine training objectives.
• Model professional behavior, integrity, and strong work ethic, setting a consistent example for clients to follow.
• Maintain confidentiality and uphold all CCI policies, procedures, and standards.
• Participate in professional development and staff trainings to continuously improve service quality.
• Support CCI’s mission by fostering client engagement in community activities that promote social integration and employment opportunities.
• Perform other related duties as assigned.

• Strong interpersonal, communication, and coaching skills.
• Patience and empathy in working with clients facing multiple barriers.
• Ability to motivate, inspire, and reinforce positive behavior and achievement.
• Skilled in problem‑solving, conflict resolution, and adapting to individual client needs.
• Organizational and time management skills to maintain structured routines and documentation.
• Ability to model professionalism and workplace standards consistently.
• Creativity and innovation in developing effective, person‑centered training strategies.

• Demonstrates belief in every client’s potential for independence and success.
• Inspires clients to take ownership of their goals and progress.
• Promotes inclusion and meaningful participation in the community.
• Encourages responsibility, accountability, and pride in work.
• Reflects CCI’s values of compassion, respect,…