Business Intel Analyst, Collections Strategy

Job Description

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Develop an understanding of business needs and objectives. Solve a range of mostly straightforward problems with increased scope and complexity. Build professional knowledge with basic skill set and proficiency in procedures and analysis techniques.

• Follow standard procedures to create and/or update moderately complex reports and dashboards.
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations to support business decisions.
• Contribute to reports that show key performance indicators, identify areas of improvement in current operations, and display root cause analysis of problems.
• Communicate findings and insights to peers and mid‑level management.
• Create specifications for reports and analysis based on business needs and required or available data elements.
• Collaborate with team members and participate in team projects and initiatives.

• 2-5 years of experience in data analysis and reporting.
• Basic understanding of business and operating environment.
• Effective skill using business intelligence applications and/or cloud services.
• Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors.
• Knowledge of data integration, cleaning and validation techniques.
• Effective skill using statistical methods, mathematical techniques, forecasting, cost‑benefit analysis.
• Working knowledge of various data structures and the ability to manipulate data within visualization tools.
• Research skills.
• Interpersonal skills.
• Bachelor’s Degree in Business Administration, Statistics, or related field.

Navy Federal provides more than a job. We offer a meaningful career experience, a culture that is energized, engaged and committed, and fierce appreciation for our teams who are rewarded with highly competitive pay, generous benefits and perks. Our approach to careers is simple yet powerful:
Make our mission your passion.

Hours:

Monday – Friday, 8:00AM – 4:30PM

Location:

820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.