Business License Officer

Hiring Range: $68,588-$85,000

Join our Vienna Team! The Town of Vienna is a vibrant community in Fairfax County, about 15 miles west of Washington, DC.

As the Business License Officer
, you’ll oversee the licensing of businesses within the Town of Vienna, ensuring compliance with Town ordinances and Virginia state codes. You’ll be responsible for issuing licenses, conducting audits, managing tax collections, and providing excellent customer service to business owners and residents alike. This role offers a balance of administrative and field work with opportunities to collaborate across departments.

• License Oversight
  :
  Process applications, issue business licenses, and enforce compliance with local and state business regulations.
• Revenue Collection
  :
  Handle billing and collection for business taxes, including meals tax for food service establishments.
• Audit & Enforcement
  :
  Verify reported gross receipts, conduct audits, coordinate hearings, and support legal action when necessary.
• Public Service
  :
  Assist business owners with licensing questions, help complete forms, and provide guidance on regulatory requirements.
• Collaboration
  :
  Work cross-functionally with departments such as Planning and Zoning, Public Works, and Economic Development to support cohesive town initiatives.
• Administrative Support
  :
  Prepare mailings, maintain records, respond to tax-related correspondence, and support reception or cashier duties as needed.

• Solid understanding of local, state, and federal licensing regulations
• Experience with Tyler MUNIS Enterprise ERP system is a plus
• Ability to interpret business tax codes and provide accurate revenue forecasting
• Strong interpersonal and communication skills
• Detail-oriented with the ability to work independently and make sound judgments
• A collaborative mindset and dedication to public service

• Work in a supportive, close-knit team environment
• Contribute to a town known for its charm, history, and strong community values
• Enjoy a stable municipal career with competitive compensation and benefits
• Be part of meaningful, community-focused work every day

Monday through Friday 8:00 AM - 4:30 PM (Flexible)

All new employees must satisfactorily complete a background check. A conditional offer of employment may then be made contingent upon the successful completion of a drug test.

This is a Non-Exempt Position.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Oversees the process of applications and issuance of business licenses by interpreting, applying, and enforcing Town of Vienna Ordinance and State Codes; including initiating collection of payments and delinquent processing.

Provides and conducts meal tax activities for businesses who serve prepared foods through application processing and approval, payment collection, and delinquent collections.

Audits and verifies reported gross receipts and meals tax receipts by reviewing all requested materials. Arranges and runs summons hearings with businesses. Prepares materials for Town Attorney if further collection action is warranted.

Serves as an information resource providing customer service to the public by assisting applicants in completing licensing forms, answering questions, and resolving issues within scope of authority.

Regulates businesses operating within the Town by enforcing business license codes within the bounds of Town of Vienna ordinances and state laws.

Plans, organizes and prepares the printing and mailing of Business, Professional and Occupational Licenses (BPOL)…