Medical Patient Care Coordinator

Specialized Orthopaedic Services, Inc. has serviced patients in the community for 29 years with quality Orthotic and Prosthetic care. We need a team member to help our growing business continue to function with efficiency and compassion.

• Provide the highest level of customer service to patients, fellow employees and referral sources
• Obtain accurate insurance information, verification and pre-authorization
• Process Hospital and Patient billing
• Coordinate referrals, scheduling and patient care
• Advise patients of their financial responsibility and obtain payment of outstanding balances
• Apply payments to patient accounts
• Ensure the privacy and security of protected health information per HIPAA requirements
• Assist with quality assurance to ensure patient satisfaction
• Document scanning and special projects as assigned

• Strong interpersonal, oral (including telephone) and written communication skills
• Understanding of medical terminology and reimbursement, to include Medicare LCDs
• Proficient computer skills including Windows Office (Word, Excel), e-mail and billing systems
• Ability to use all necessary office equipment, facsimile, calculator, postage machine, copiers, etc.
• Excellent organizational skills and the ability to manage multiple tasks
• Proficiency with basic math and accounting skills
• English/Spanish bilingual a plus
• Minimum of high school diploma or equivalent
• Previous office administrative experience required; experience in medical office preferred

Pay Scale is determined by skills, responsibilities and previous experience.