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Client Support Specialist

Job in Vienna, Fairfax County, Virginia, 22184, USA
Listing for: The Women's Center
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Job Description & How to Apply Below

Client Support Specialist

The Women’s Center, non‑profit mental health, education, and resources center in Vienna, VA is hiring a part‑time Client Support Specialist. The position schedule is Monday through Friday, 9 a.m. to 1 p.m.

Responsibilities
  • Welcome clients and check‑in upon arrival.
  • Operate multiple phone lines and answer client account questions.
  • Schedule client appointments and verify insurance benefits.
  • Collect co‑pays and outstanding balances, post charges and payments.
  • Reconcile end‑of‑day closing and adhere to all HIPAA regulations.
  • Understand, interpret, and explain account ledgers; maintain proficiency in Microsoft Word and Excel.
  • Provide outstanding customer service skills.
Qualifications
  • Two years of medical reception experience.
  • An associate or Bachelor’s degree preferred.

Equal Opportunity Employer.

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