Patient Service Specialist

Patient Service Specialist

Vienna, VA | Full-Time | Onsite

Are you a customer-focused professional who enjoys helping people and thrives in a fast-paced healthcare environment? We're seeking a dependable and compassionate Patient Service Specialist to serve as the primary point of contact for patients at a busy outpatient medical office in Vienna, VA.

This role is ideal for someone who enjoys interacting with patients, staying organized, and balancing multiple priorities in a fast-paced setting. You'll work closely with physicians and clinical staff to ensure every patient has a positive experience from check-in to check-out.

What You'll Do

+ Greet patients and provide a welcoming, professional experience

+ Check patients in and out for appointments

+ Complete patient registration and verify demographic and insurance information

+ Schedule appointments and coordinate follow-up visits

+ Answer incoming phone calls and assist patients with questions and requests

+ Maintain and update patient records within the EMR system

+ Document and process information accurately using multiple computer applications

+ Support physicians and clinical staff with administrative needs

+ Balance front desk responsibilities, patient interactions, and phone support throughout the day

+ Deliver exceptional customer service while managing a high-volume environment

What We're Looking For

+ Previous experience in a medical office, patient registration, medical reception, or healthcare customer service role

+ Strong customer service and communication skills

+ Comfortable working independently as the primary front desk representative

+ Experience using EMR/EHR systems preferred

+ Strong computer skills and ability to navigate multiple applications

+ Excellent organizational and multitasking abilities

+ Reliable attendance and punctuality

+ Professional demeanor with a patient-first mindset

Work Environment

+ Collaborative team environment supporting three physicians and clinical staff

+ Primary front desk point of contact for patients

+ Approximately:

+ 33% patient interaction

+ 33% phone support

+ 33% computer and administrative work

+ Free onsite parking available

+

Please note:

Metro access is not practical for this location

Schedule

Monday - Thursday: 10:30 AM - 7:00 PM

Friday: 7:00 AM - 3:30 PM

Why Apply?

+ Stable full-time opportunity with a respected healthcare practice

+ Friendly and supportive team environment

+ Opportunity to make a meaningful impact on the patient experience

+ Consistent weekday schedule with no weekends

+ Gain valuable experience in a growing healthcare setting

If you enjoy helping patients, have strong customer service skills, and are looking for a rewarding healthcare opportunity, we'd love to hear from you!

Job Type & Location

This is a Contract to Hire position based out of Vienna, VA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Vienna, VA.

Final date to receive applications

This position is anticipated to close on Oct 26, 2026.

Workplace Type

This is a fully onsite position in Vienna,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

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