Employee Relations Specialist III

Overview

To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.

• Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance
• Lead thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk
• Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound
• Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)
• Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations
• Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers
• Maintain working knowledge of regulatory requirements and practices including changes and new legislation
• Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions
• Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance
• Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed
• Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management
• Represent Navy Federal in unemployment hearings and appeals, as necessary
• Assist in composing internal and external communications
• Lead and/or provides support for projects and initiatives within the business unit and/or across the organization
• Research, compile, review and analyze reports
• Participate in training and mentor initiatives with new Employee Relations team members
• Perform other duties as assigned

• Significant knowledge in local, state and federal employment regulations
• Advanced knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Ability to maintain confidentiality and demonstrate integrity
• Advanced skill applying local, state and federal employment regulations
• Advanced research, analytical and problem solving skills
• Advanced verbal and written communication skills

• Basic knowledge of Navy Federal Human Resources policies, procedures, and programs
• Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• PHR/SHRM-CP or SPHR/SHRM-SCP Certification

Monday - Friday, 8:00AM - 4:30PM

820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful:
Make our mission your passion. Fortune 100 Best Companies to Work For 2025 Yello and Way Up Top 100 Internship Programs Computerworld Best Places to Work in IT Newsweek Most Loved Workplaces 2025 PEOPLE Companies That Care Newsweek Most Trustworthy Companies in America Military Times 2025 Best for Vets Employers Best Companies for Latinos to Work for 2024 Forbes 2025 America's Best Large Employers Forbes 2025 America's Best Employers for New Grads Forbes 2025 America's Best Employers for Tech Workers 2025 Ripple Match Campus Forward Award Winner for Overall Excellence  Top Military Spouse Employers  Handshake Early Talent Award From Fortune.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis…