IT Asset Management Specialist; Itam Onsite - LOCALS to DC, MD, VA Area

IT Asset Management Specialist (ITAM) – Onsite Role – LOCALS to DC, MD, VA Area ONLY

This role focuses on managing and tracking IT assets throughout their lifecycle to ensure data accuracy, compliance, and operational efficiency.

• Maintain accurate records of IT assets (hardware) in the asset management system.
• Maintain and improve data integrity in asset tracking systems (e.g., Service Now, CMDB).
• Assist in the implementation and enforcement of ITAM policies and procedures.
• Perform regular audits and reconciliations of asset data to ensure accuracy.
• Analyze asset data to identify trends, risks, and opportunities for process improvement.
• Support disposal and retirement processes for end‑of‑life assets.
• Collaborate with Desktop Support, Procurement, Finance, and Security teams to align asset management with business goals.
• Generate reports and dashboards to support decision‑making and compliance efforts.
• Identify discrepancies and recommend corrective actions.
• Lead initiatives for hardware minimization, lifecycle optimization, and cost reduction.
• Provide support during internal and external audits related to IT assets.
• Compile, research, analyze, and document data, requirements, workflows/processes, functionality, and controls for ISD/ETS groups.
• Develop and evaluate information to prepare recommendations based on analysis for decision‑making.
• Support the functions, projects, and activities of the respective ISD/ETS groups.
• Identify and analyze opportunities for new or enhanced processes, data, or technology, providing a clear picture of potential outcomes.
• Monitor and analyze key performance indicators, establishing preventative processes and methodologies.
• Collaborate closely with Desktop Infrastructure Services, ITAM, CMDB, and Service Now team members to enhance Desktop Support Services.
• Work with peers, business units, project teams, stakeholders, and vendors to ensure business needs are fully communicated, documented, and met.
• Oversee hardware asset inventory, track and report trends using Service Now.
• Collaborate with other business units to analyze and improve processing procedures and resolve issues.
• Report ITAM initiatives, and ongoing trends to upper management.
• Provide daily hardware inventory support, including status updates and checks on procured items.
• Test Service Now catalog items and catalog enhancements for various Desktop Support Service team efforts.
• Regularly establish a schedule for audit checks and validate the accuracy of reporting, documentation, and workflows.
• Conduct benchmarking, trend analysis, and other activities to drive continuous improvement and elevate service performance.
• Process and submit all hardware logistics requisitions.
• Learn and review budgetary management of the cost center within Apptio; see where we can leverage Service Now.
• Capable of learning, capturing, training, and defining both new and existing processes to the team.
• Fundamental understanding of the importance of IT asset management and warehouse management.
• Utilize and provide statement of work contracts for larger initiatives involving ITAM.

• 3+ years of experience in IT Asset Management.
• Strong proficiency with asset management tools (e.g., Service Now, CMDB, Discovery, HAM Pro).
• Good understanding of IT hardware concepts.
• Strong attention to detail and organizational skills.
• Strong analytical, documentation, and reporting skills.
• Strong communication and collaboration skills.

• Experience with scripting or automation (e.g., Power Shell, Python) for asset data processing.
• Knowledge of vulnerability management, EOX tracking, and KPI dashboarding.
• Ability to lead projects and drive continuous improvement initiatives.
• Certifications such as CHAMP, CSAM, or ITIL Foundation are a plus.

Reach Saakshi Sahni – 703‑955‑1070

Please send qualified resumes directly to: (Use the "Apply for this Job" box below). com // 703‑955‑1070

Zillion Technologies Inc.

Director – Talent Acquisition