Copilot User Experience Specialist

Job Title:
Copilot User Experience Specialist
Clearance Required:
Public Trust – Federal Client requires US Citizenship
Work Location:
Remote, Arlington, VA

Alpha Omega is seeking a proactive Copilot User Experience Specialist to join our team. The ideal candidate will excel in bridging the gap between business needs and technology solutions, with a strong understanding of Microsoft's productivity suite, including Copilot and the Power Platform. This role involves engaging with stakeholders to gather requirements, assessing opportunities for AI-driven enhancements, and facilitating the implementation of intelligent solutions.

The specialist will collaborate with business units to identify opportunities for AI-driven enhancements within existing processes. Federal Client requires US citizenship.

Key Responsibilities:

• Act as the primary point of contact for team members seeking AI-enabled technology, productivity tools, automation, and custom solutions.
• Facilitate the requirements-gathering process, translating business needs into potential solutions using Microsoft Power Platform, Copilot, and other AI tools.
• Deploy, configure, and manage Microsoft Copilot within Microsoft 365 environments.
• Develop and implement best practices for AI-assisted workflows and automation
• Troubleshoot Copilot-related technical issues, performance bottlenecks, and security concerns.
• Collaborate with IT and cybersecurity teams to ensure data privacy and compliance.
• Evaluate Copilot updates, enhancements, and integrations for business needs.
• Provide technical training and documentation for teams using AI-powered tools.

Required Qualifications:

Education:

• BA/BS in Computer Science, Engineering, or similar degree.

Experience/

Skills:

• 7+ years’ experience designing, building, and supporting Microsoft Power Platform solutions
• 3+ years’ experience working with OpenAI GPT models, either via Copilot or directly via Azure AI or OpenAI.
• Knowledge of AI, Generative AI and Copilot, and Microsoft productivity suites (Power Platform, SharePoint, Teams, Outlook, Office 365).
• Ability to guide and train the enterprise and end users on how to:
  • Interact with Copilot (prompts, document context, instructions, agentic) to maximize output and interpret content generated to help drive insight and support decision making.
  • Integrate Copilot into business operations, assisting with the introduction of functionality into workflow.
  • Define Copilot use cases by mapping business requirements to Copilot capabilities, maximizing usage without customizations and providing design guidance for necessary customizations.
• Ability to support the adoption of AI technologies and productivity tools within diverse business units.
• Proficiency in AI automation, machine learning models, and NLP-based systems.
• Strong problem-solving skills for technical debugging and optimization.
• Knowledge of cybersecurity best practices in AI-powered enterprise solutions.
• Strong understanding of IT Service Facilitation processes and methodologies.
• Experience with business analysis, requirements gathering, and translating needs into actionable recommendations.
• Excellent communication skills with the ability to facilitate discussions, document requirements, and present solutions effectively.

Certification(s):

• Microsoft PL-900 Certification required prior to start date.

Salary and Benefit Information:

The likely salary range for this position is $ 117,020 - $150,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Final date to receive applications: December 3, 2025

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

• PTO including…