Network Administrator Onsite LOCALS Shift timings

Network Administrator (100% Onsite) — LOCALS ONLY — Shift timings 4 pm to 12 am — Monday thru Friday

Direct message the job poster from Zillion Technologies, Inc.

Duration:
Long term ongoing with no end date

This position will be full-time onsite at our Headquarters location in Vienna, VA. Once hired, there is a 2-week onboard training requirement. Training will be conducted Monday through Friday from 10:00 – 6:30 EST.

Working shift will be Monday – Friday 4:00 PM-12:00 AM EST (Eastern Time) at our Headquarters location in Vienna, Virginia. There will be occasional overtime for any Saturday project migrations and overtime if migrations go past midnight.

This position will provide Network technical support for the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. Provide Cisco switch configuration, troubleshooting, wiping of old devices before eWaste, as well as coordination of multiple sites daily which includes the coordination of internal and external resources, change tickets, project documentation, vendors that provide onsite technical support, remote hands, and branch support personnel during migrations.

Experience managing and coordinating sites in multiple time zones while conducting on-time delivery of project goals is paramount.

• Perform Cisco switch configurations, upgrades, patches, troubleshooting
• Utilize multiple monitoring applications to ensure optimal system performance
• Respond to alerts and alarms, identify and correct problems before or after network migrations
• Create and work on tickets in a service management application and monitor ticket queues
• Create, manage, and coordinate end-to-end change tickets for all migrations
• Troubleshoot and escale incidents and problems
• Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, following established criteria
• Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service
• Work with others to update and document technical procedures
• Maintain, configure, and perform preventative maintenance to various network equipment
• Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting
• Perform other related duties as assigned
• May be assigned to other tasks based on need

• Knowledge and experience of Cisco networking to include routers and switches including creating and managing VLANs
• Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP
• Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel
• Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites
• Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day
• Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors
• Experience in administrative or technical positions that demonstrates the ability to interpret and follow policies, procedures, and instructions
• Experience that demonstrates dependability, productivity, and accuracy
• Demonstrated analytical and problem-solving skills
• Effective verbal and written communication skills
• Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end‑to‑end change tickets for branch migrations
• Ability to work independently and as part of a team
• Ability to work under pressure (urgent problems, deadlines, changing priorities)
• Bachelor’s degree in Information Technology or equivalent combination of training, education, and experience
• Experience in presenting technical solutions and/or recommendations
• Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
• Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
• Advanced skill in diagnosing and troubleshooting issues
• Advanced research, analytical, and problem solving skills

Please send qualified resumes directly to: (Use the "Apply for this Job" box below). com //

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Mid-Senior level

Contract

Information Technology

IT Services and IT Consulting