Network Administrator

Overview

BRMi is seeking a Network Administrator to support a large financial services client in Vienna, VA. This position will provide network technical support for the Network Operations End‑of‑Life Cisco switch replacement project across 200+ branches globally. Responsibilities include configuration, troubleshooting, and coordination of multiple sites, as well as oversight of vendors, change tickets, project documentation, and remote/branch support during migrations. The role is full‑time onsite at our Headquarters in Vienna, VA, with a 2‑week onboard training Monday‑Friday 10:00‑18:30 EST.

Working shift Monday‑Friday 16:00‑00:00 EST; occasional Saturday overtime and after‑midnight time may be required.

• Comprehensive Medical, Dental, and Vision Insurance
• Employer‑Paid Life Insurance
• Employer‑Paid Short‑Term and Long‑Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

• Perform Cisco switch configurations, upgrades, patches, and troubleshooting.
• Utilize multiple monitoring applications to ensure optimal system performance.
• Respond to alerts and alarms, identify and correct problems before or after network migrations.
• Create and manage tickets in a service‑management application and monitor ticket queues.
• Create, manage, and coordinate end‑to‑end change tickets for all migrations.
• Troubleshoot and elevate incidents and problems.
• Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance.
• Contact global vendors or contractors (telephone carriers, equipment/service providers) and work collaboratively to restore/provide service.
• Update and document technical procedures.
• Maintain, configure, and perform preventative maintenance on various network equipment.
• Maintain and configure network circuits at remote sites (turn‑up, turn‑down, troubleshooting).
• Perform other related duties as assigned.
• May be assigned to other tasks based on need.

• Knowledge and experience of Cisco networking to include routers and switches, including creation and management of VLANs.
• Knowledge of LAN/WAN topologies, protocols, and standards (EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP).
• Ability to troubleshoot network connectivity issues, including remote support personnel.
• Previous work experience performing similar migrations of networking equipment across geographically dispersed sites.
• Highly organized, detail oriented, able to manage multiple project tasks and migrations per shift/day.
• In‑depth experience and technical training in WAN/LAN communications including installation, configuration, troubleshooting, and maintenance of Cisco routers and switches.
• Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors.
• Experience in administrative or technical positions demonstrating ability to interpret and follow policies, procedures, and instructions.
• Experience that demonstrates dependability, productivity, and accuracy.
• Demonstrated analytical and problem‑solving skills.
• Effective verbal and written communication skills.
• Knowledge of Service Management Tools and ability to open, resolve, and document incident tickets and create and manage end‑to‑end change tickets for branch migrations.
• Ability to work independently and as part of a team.
• Ability to work under pressure (urgent problems, deadlines, changing priorities).

• Bachelor’s degree in Information Technology or equivalent combination of training, education, and experience.
• CCNA or CCNP certifications.
• Experience in presenting technical solutions and/or recommendations.
• Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues.
• Knowledge of technical inter‑relationships between software/hardware and desktop/LAN/Host systems.
• Advanced skill in diagnosing and troubleshooting issues.
• Advanced research, analytical, and problem‑solving skills.
• BRMi will not sponsor applicants for work visas for this position (W‑2 opportunity only).

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. All decisions are made on a nondiscriminatory basis, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, veteran status, or any other factor determined unlawful by federal, state, or local statutes.