IT Operator​/ISD Technician

Overview

BRMi is seeking an IT Operator/ISD Tecnician to support a large financial services client.

On-site in Vienna VA

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

Salary: $40K-$45K

• Receiving Services
• Product Receipt Confirmation
• Ability to confirm receipt of products and IT assets.
• Proficiency in identifying IT assets for tracking purposes.
• Skill in closing purchase orders.
• IT Asset Scanning/ Updating
• Competence in scanning/ updating IT assets upon receipt from supply/vendor.
• Knowledge of introducing IT equipment to the IT Asset Management system.
• Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.
• Inventory Warehousing Services
• Expertise in providing inventory warehousing services, both onsite and offsite.
• Understanding of space requirements, speed of distribution, security needs, and transport services.
• Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.
• Skill in coordinating storage requirements for longer duration.
• Inventory Integrity
• Capability to perform monthly and/or quarterly inventories.
• Ensuring the integrity of storage facilities and the Asset Management database.
• Advising customers on monthly inventory results and assisting with distribution plans.
• Providing additional inventory counts on request or in a set timely manner.
• Distribution Services
• Delivery Services:
  Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events.
• Skill in identifying cost-effective options for on-time delivery/pickup services.
• Discretion in selecting and funding shipping vendors.
• Equipment Scanning
• Ability to scan equipment to the receiving entity.
• Ensuring traceability of data-storage equipment to confirm receipt.
• Disposal and recycling services
• Equipment Disposal:
  Assisting customers in disposing of obsolete or irreparable equipment.
• Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal.
• Disabling data-storing equipment by removing data-storing components and/or batteries.
• Maintaining and sharing records of disposal with the IT Asset Management Team.
• Understanding of NIST compliance.
• Onsite Shredding
• Performing onsite shredding of data-storing components when possible.
• Maintaining records of onsite shredding services and providing them to customers.
• Ensuring approval of onsite shredding companies by Security.
• Vendor Liaison
• Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM).
• Equipment Maintenance
• Maintaining logistics van, golf cart, manual, and electric pallet jacks.
• Materials Disposal
• Managing cardboard recycling and trash disposal materials.
• Service Now/M365 Experience
• Being able to learn and adapt using Service Now to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.
• Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.
• Complete understanding of M365. (Outlook, Teams, SharePoint)
• Expert in Excel
• BRMi will not sponsor applicants for work visas for this position.
• This is a W2 opportunity only

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.