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Senior IT Help Desk Technician — Tier 1​/2 & Classified

Job in Vienna, Fairfax County, Virginia, 22184, USA
Listing for: Paragon Technology Group
Full Time position
Listed on 2026-02-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology service provider is seeking a Senior Computer Help Desk Technician to offer Tier 1 and Tier 2 support for users, primarily in Norfolk, VA. The role encompasses incident handling, system support for desktops/laptops, and documentation management. Candidates should possess strong customer service skills and technical troubleshooting expertise.

Experience with IT help desk support and knowledge of Windows operating systems is essential, as well as adherence to security requirements in a operational environment.
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Position Requirements
10+ Years work experience
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