Program Manager

• Base Pay $ - $ / Year
• Employee Type FT Exempt

Work Location: Hybrid;
Washington, DC (3 days onsite required)

Alpha Omega is looking for a focused, driven Program Manager (PM) that will have overall delivery responsibility for the tasks and activities to include Contractor team performance and issue resolution. The PM will factor in all inputs to derive a recommended approach based on factors including prioritization and subject matter expertise, technical and business information, risk management, and industry best practices.

• Demonstrated Program/Project Management experience in an Agile environment
• Experience with software and cybersecurity requirements tools and tracking
• Experience working and leading an Agile Program with multiple work streams/components.
• Experience defining solutions that cross business and technical boundaries.
• Experience monitoring program execution to identify obstacles and deviations from plan and takes corrective action as needed
• Experience conducting continuous risk assessment and management including developing measures to reduce risk in program execution
• Experience with contract management, budgeting, and resource allocation, including management of subcontractor personnel
• Experience with all aspects of configuration management planning including configuration identification, change control, configuration status accounting, configuration audits, configuration documentation
• Manage a team of resources across the various projects on the program.
• Communicate with stakeholders and customers who are involved with projects on the program
• Demonstrate an understanding of IT infrastructure, including physical and virtual servers, operating systems, networks, storage, databases, backups, and the dependencies between infrastructure and applications.
• Demonstrate an understanding of cloud technologies and experience managing or supporting teams operating in cloud, on-premises, and hybrid environments, including coordination of cloud operations, system availability, security, and modernization activities.
• Lead integrated teams responsible for application development and maintenance, infrastructure operations, database administration, cybersecurity, service desk support, and other technical services across multiple work streams.
• Oversee operations and maintenance activities, including system monitoring, incident and problem resolution, patching, performance management, change coordination, and service restoration to support the availability and reliability of mission-critical systems.
• Coordinate cybersecurity and compliance activities, including continuous monitoring, vulnerability remediation, Security Technical Implementation Guide (STIG) compliance, Plans of Action and Milestones (POA&Ms), and activities supporting system Assessments and Authorizations and Authorities to Operate (ATOs).
• Partner with government system owners, Information System Security Officers (ISSOs), technical teams, and other stakeholders to identify dependencies, prioritize risks, and coordinate remediation and authorization activities.
• Establish and maintain a strong working relationship with the Contracting Officer’s Representative (COR), government leadership, and other stakeholders through proactive communication, transparency, and timely resolution of issues.
• Translate customer priorities into actionable work plans, clearly defined responsibilities, measurable milestones, and prioritized backlogs; regularly communicate progress, risks, decisions, and resource needs.
• Oversee contract deliverables, reporting, and performance against the Performance Work Statement or Statement of Work, Quality Assurance Surveillance Plan (QASP), and applicable service-level and performance requirements.
• Lead change and release management activities, coordinating with government stakeholders and technical teams to assess impacts, obtain required approvals, and minimize disruption to production systems and users.
• Manage staffing, onboarding, access, and succession planning to maintain qualified personnel, continuity of operations, and appropriate coverage across program functions.
• Use performance metrics, customer feedback, and operational trends to identify improvement opportunities, strengthen service delivery, and demonstrate measurable program outcomes.
• Provide clear direction and accountability across the team, facilitate collaboration, coach personnel, and address performance or customer concerns promptly and constructively.