Transportation Project Quality Manager

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At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves:
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Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR has an outstanding career opportunity for an experienced professional to serve in a leadership position as Senior Project Quality Manager in HDR’s Mid-Atlantic Transportation Business Group. The Senior Project Quality Manager will serve as member of project team that assists in the development and maintenance of project-specific Quality Management Plans and works in close cooperation with the Program/Project Manager and discipline leads for monitoring and oversight of project quality activities.

In the role of a Transportation Project Quality Manager, we'll count on you to:

Primary Responsibilities

• Monitor QM needs for Area projects/programs
• Work with Program/Project Managers to assess and incorporate lessons learned and client feedback from project reviews and client meetings
• Report production risk areas to the Program/Project Manager and Regional Quality Director
• Provide internal and external project reporting on quality-related activities, issues, and corrective actions
• Verify adequacy of project quality activities
• Establish project quality processes and monitor implementation and effectiveness of those processes
• Monitor implementation of company standards and practices as appropriate
• Effectively implement and use company, client or regulatory document management expectations
• Manage quality schedule, and ensure coordination between design discipline reviews
• Manage quality review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure)
• Assist in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected outcomes and develop corrective action plans to address issues
• Oversee subconsultant quality activities and deliverable review; audit subconsultant quality activities as appropriate
• Support project conformance reviews in accordance with company QMS
• Support training of project/program staff on project QMP/PMP requirements
• Verify that project teams have team members with right experience and capability
• Lead QA/QC-related discussions during project team meetings
• Management of the quality efforts for a multi-disciplinary team with subconsultants contributing significantly to the overall design package
• Management of a metric-driven quality program with significant, formal client involvement and project auditing
• Support typical for projects with construction value generally in the range of $50M to $500M
• Participate as a member of the Area Business Group Leadership Team
• Be committed to quality, improvement, and HDR values

• May be requested to develop and manage an independent QMS for JV or mega-projects
• Plan, direct, and monitor all aspects of large multidiscipline projects, programs, or tasks
• Manage and coordinate several projects concurrently
• Serve as a PIC, Project Sponsor, Client Manager for select projects and clients
• Perform other duties as needed

• Bachelor's degree in a Professional, Architecture, Engineering, or closely related field
• Certification to applicable country quality management professional certification (e.g., ASQ CMQ/OE, CQA, CQE)
• Experience with Transportation Clients based in the Mid-Atlantic Market, such as VDOT, DDOT, WMATA, MDOT, etc.
• Quality management professional certification (e.g., ASQ CMQ/OE, CQA, CQE)
• Ability to interact with various design teams
• An attitude and commitment to being an active participant of our employee-owned culture

• Professional Bachelor's degree
• A minimum of 10 years in similar consulting industry and at least 8 years in specific technical area covered
• Deep understanding of QMS fundamentals
• Proven skills in the areas of Project Management and/or Quality Management projects
• Strong verbal and written communication with investigative interview experience and project QM software systems