Information Technology - Engineer, Software Sr

Overview

Information Technology - Engineer, Software Sr — The Software Quality Assurance Team monitors programs/projects in the organization to ensure the practices, polices, processes and regulations are adhered, review current policies, standards, plans, processes, and procedures and conduct assessments at the program/project level, report findings and track to closure. The team will provide recommendations for standards, procedures, processes and guidelines for implementing program/project Quality Assurance (QA)/Quality Control (QC) activities, from project initiation through delivery.

In addition the Software QA Team will report non-compliance issues and opportunities for improvement and track to closure and audit processes to determine maturity, reusability, uniformity, and repeatability.

• 50% Conduct assessments of programs/projects (medium to complex) within the organization to ensure compliance to published standards, processes, and/or templates. Identify process and procedural issues based upon audit findings and initiate resolution to these problems. Communicate with internal audit peers and management regarding status, audit issues and deadlines. Collect objective evidence of quality related data and/or trends. Monitor and track quality action items and/or track quality issues through resolution.
  
  Participate in Audit processes for compliance and uniformity to ensure deliverables to the customer are consistent. Ensure Quality Service Level Requirements (SLRs) are adhered for assigned programs/projects.
• 30% Develops departmental materials including SOPs to maintain process libraries outlining governance, change management, auditing, reporting and metrics. Conducts reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes/procedures, techniques, systems and associates for medium to complex projects. Participate in work groups.
• 20% Conducts internal consistency checks ensuring uniform and fair auditing practices throughout the department, across all lines of business. Preparation of QA reports. Assist in the preparation of senior level presentations. Process change requests reporting and tracking.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor s Degree

Education Details:
Computer Science or related technical field

5 years Experience in Software Development Life Cycle (SDLC) from initiation to completion with focus on process improvements, assessments, audits and quality controls

In lieu of a Bachelor s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Knowledge,

Skills and Abilities

(KSAs)

• Functional knowledge of Agile, Spiral and Waterfall methodologies
• Proven experience with the execution and administration of Quality/Process Improvement best practices
• Experience working with Program/Project Quality Assurance/Process Improvement Plans
• Experience working with Quality Gates or Quality Checkpoints as part of the SDLC
• Ability to gather information and resolve issues independently
• Ability to identify, manage and track progress of small to medium complexity projects to support organizational long range business objectives
• Experience with quality assurance and process improvement, and methodologies and practices in an IT project development, custom software solutions and maintenance environment

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”