Membership Development Officer

Description

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID.

Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.

Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024–2026)

We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.

We are currently seeking a highly motivated Membership Development Officer to support our Business Development team!

• Do you have what it takes to help an organization grow by bringing in new members, retaining old members, and exploring new markets?
• Are your main qualities your excellent communication skills, interpersonal skills, outstanding negotiation and persuasion skills?

If so, then Lafayette Federal Credit Union is the place for you!

About us:

Our Difference:
What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also received national recognition by S&P Global’s Top Performing Credit Union’s!

Our Culture:
Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.

Our Opportunities:
Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.

We are currently seeking a Membership Development Officer candidate to join our winning team. Summarily, the MDO will be responsible for providing support to the entire Business Development Team (BD) and Branches, including but not limited to:

• Prospecting new business accounts
• Identifying specific needs of members and aligning solutions with LFCU’s offerings
• Acquiring new forms of eligibility by bringing in new Select Employee Groups (SEGS)
• Promoting and selling LFCU’s loan, deposit and savings products
• Assisting in the BD's efforts to increase product utilization of new and existing members
• Working with assigned branches to meet sales targets by promoting cross-sell of existing products and prospecting for new opportunities around branch locations
• Actively participate and be the face of the credit union for all business development events, such as community events, networking events, and other credit union sponsored events

Requirements

More specifically, the Membership Development Officer will:

• Organize and conduct membership retention programs among existing SEGs, community charters, and existing membership. Maintain continual contact and build strong relationships with SEG representatives and community charter groups through periodic contact channels (phone calls, letters/e-mail and personal visits). Ensure SEG representatives are supplied with credit union brochures, forms, and other related materials.
• Actively prospect for new business accounts and services, including business checking, remote deposit, ACH services, payroll services, business lines of credit and loans, and…