GVP, Enterprise Verticals Sales US; Manufacturing, Transportation & Energy

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500® work smarter, faster, and better.

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The Group Vice President, Enterprise Verticals Sales US, will be a pivotal leader responsible for driving the overall strategy, execution, and growth of Service Now's Manufacturing, Transportation and Energy business across the United States. This executive will lead a team dedicated to serving these verticals within the US, ensuring that Service Now's platform helps these critical industries deliver better services, optimize operations, and achieve their mission objectives.

The GVP will be accountable for exceeding revenue targets, expanding market share, building strong customer relationships at the executive level, and fostering a high-performance sales culture specific to these industries.

Responsibilities:

• Strategic Leadership:
  Develop and execute a comprehensive Manufacturing, Transportation and Energy sector sales strategy aligned with
  
  Service
  
  Now's overall corporate objectives. Identify new market opportunities, emerging trends, and competitive landscapes within these sectors.
• Revenue Growth & Performance:
  Drive aggressive year-over-year revenue growth for these industries. Achieve and exceed quarterly and annual sales quotas and KPIs. Manage a robust pipeline, forecast accurately, and implement effective sales methodologies.
• Team Leadership & Development:
  Recruit, hire, mentor, and develop a world-class sales organization. Foster a culture of accountability, collaboration, continuous learning, and customer obsession.
• Customer & Stakeholder Relationships:
  Build and maintain strong, executive-level relationships withkey customers, partners, and industry influencers across the US. Act as a trusted advisor, understanding their complex challenges and positioning Service Now's value proposition effectively.
• Go-to-Market Execution:
  Collaborate closely with product management, marketing, professional services, and other internal teams to ensure a cohesive go-to-market strategy for the these industries. Provide market feedback to inform product development and solution innovation.
• Operational Excellence:
  Implement best practices for sales operations, including territory planning, quota setting, sales process optimization, and CRM utilization. Ensure data-driven decision-making across the sales organization.
• Compliance & Governance:
  Ensure all sales activities adhere to strict ethical standards and company policies, specifically within the US.
• Partnership Ecosystem:
  Work strategically with the regional partner ecosystem to leverage their capabilities and expand Service Now's reach within the Manufacturing, Transportation and Energy industries.

Qualifications:

• 15+ years of progressive leadership experience in enterprise software sales
• 10+ years specifically leading large-scale Industries sales organizations (Manufacturing, Transportation, Energy) within the US.
• Proven track record of consistently exceeding multi-hundred-million-dollar sales quotas and driving significant revenue growth in complex environments.
• Demonstrated ability to build, scale, and lead high-performing, geographically dispersed sales teams within…