Mortgage Records Management Senior Specialist

To assist Supervisor to plan, control and monitor daily operations including coordinating team schedules. Oversees production (Daily/Monthly), quality control and assists with coaching and counseling employees. To manage critical mortgage loan documents while also ensuring their accuracy, quality and integrity. To review Notes for accuracy in order to validate salability of the loan. To ensure the quality, accuracy and speed of documents processed;

compliance with applicable investor, state, and federal guidelines; processing members’ and internal partners request for documentation (Paid in full, release of Satisfactions, etc.). This position does not directly supervise employees but supervises the production flow of Mortgage Records Mgmt Specialists. May act as supervisor in the incumbent's absence.

To assist Supervisor to plan, control and monitor daily operations including coordinating team schedules. Oversees production (Daily/Monthly), quality control and assists with coaching and counseling employees. To manage critical mortgage loan documents while also ensuring their accuracy, quality and integrity. To review Notes for accuracy in order to validate salability of the loan. To ensure the quality, accuracy and speed of documents processed;

compliance with applicable investor, state, and federal guidelines; processing members’ and internal partners request for documentation (Paid in full, release of Satisfactions, etc.). This position does not directly supervise employees but supervises the production flow of Mortgage Records Mgmt Specialists. May act as supervisor in the incumbent's absence.

• Assists Supervisor with MERS/eVault, Paid in Full loans monitoring, re-class Pools tracking, audit support, and reconciliations
• Supports Mortgage and Equity Servicing management to ensure processes and procedures are consistent and in alignment with department/organizational objectives Provides Mortgage Records, including Lien Release, consulting and expert advice to employees and all levels of management
• Oversee third party vendors performance for accuracy and timely, accurate processing Assist in supervising the review, analysis, storage, distribution of mortgage and equity documents post closing
• Act as a liaison to other areas of the organization with whom Mortgage Records interacts to resolve issues
• Assist with MERS/eVault oversight
• eNote destruction requests
• eVault clean-up
• Daily MERS PIF check
• Loan registeration
• Assist with Paid in Full oversight
• Daily check of OFFSTG and LR001 lists to ensure defaulted loans/active loans are not being sent out
• Management of offsite (Paxton) shipments (inbound/outbound) are going out in a timely fashion, avoiding build-up in vault
• Processing incoming PIF documents in a timely fashion according to state regulations
• Serve as Subject matter expert to determine whether Notes conform to guidelines and requirements and resolve issues if they do not
  - Advanced scope
• Manage Awaiting Assignment loan queue
• Assist in supervising Re-class Pools tracking
• Audit Support (PWC, Desk, FHLB, GNMA, etc.)
• Perform reconciliations (Logging, MDIS, MERS, HUD-11708, etc.)
• Answer complex inquiries to include escalations from members, attorneys, title companies and other financial institutions via phone or other media (e.g. eMessages, Fax, OLC, Secure Document Upload, etc.)
• Coordinate daily production assignments for Level I, II and III's; monitor daily dashboard reports
• Monitor and respond to various queues/queries via email and/or phone
• Review and validate indexing accuracy such as document type, number of pages, for incoming imaged documents in the Worklist queues
• Research, analyze and validate documentation for paid in full mortgage loans are processed and recorded in…