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Mortgage Loan Documentation Specialist

Job in Vienna, Wood County, West Virginia, 22184, USA
Listing for: Zillion Technologies
Full Time position Listed on 2026-11-06
Job specializations:
Salary/Wage Range or Industry Benchmark: 19.75 USD Hourly USD 19.75 HOUR

Job Description & How to Apply Below

Job Description

Job Description

Direct hire
- No Interviews

Mortgage Loan Documentation Specialist / Post-Closing Operations / Mortgage Records / Mortgage Records Specialist / Mortgage Document Specialist / Mortgage Documentation Specialist / Mortgage Loan Documentation Specialist / Mortgage Servicing Specialist / Mortgage Operations Specialist / Mortgage Post-Closing Specialist

Location :
Onsite
- Vienna, VA

Duration : 6 months plus possible extensions

Compensation

Rate : $19.75/hr on W2

To manage critical mortgage loan documents while also ensuring their accuracy, quality and integrity. Adhere to safeguarding of information; retrieval of data/documents effectively; company and investor document lifecycle procedures; and company and investor records retention regulations and requirements. Work under direct supervision. Process lien releases and paid in full mortgage loans, ensuring compliance with federal, state and regulations. Oversee third party vendors for accuracy and timely, accurate processing.

To review note for accuracy in order to validate saleability of the loan. Coordinate changes, revisions, and corrections with other mortgage staff, closing agents, and vendors. Participates in basic research/review with narrow scope.

Responsibilities:
  • Monitor and respond to various queues/queries via email and/or phone. Format reports for document release requests for efficient retrieval. Update database for outgoing documents. Reroute requests to appropriate business unit when necessary
  • Review system of records and update mortgage loan servicing system confirming receipt of original documents
  • Validate, prepare and coordinate with Procurement & Supply to have various mortgage documents sent to off-site storage
  • Examine records of booked loans to follow up on loans not yet received
  • Prioritize and forward investor-mandated documentation to Loan Delivery for performing the Ginnie Mae (GNMA) and private investor pool final certifications
  • Accurately index terminal digit mortgage documents in sequential order for efficient lookup and review
  • Perform pick-up of critical mortgage documents throughout main office for imaging, filing and/or shipping to investors. Close opened mortgage servicing tasks as necessary
    - Narrow scope
  • Obtain and prepare documentation to complete daily status reports for management
    - Narrow scope
  • Distribute requested documents to appropriate personnel for review and processing
    - Narrow scope
  • Resolve escalated member issues and problems such as a third party requesting a copy of a paid in full mortgage loan documentation requiring validation it was recorded by the county and verifying the member provided permission for the release
    - Basic research/review
  • Participates in requesting original documents from investors via email and/or investor website, identifying the reason for the request (loan paid in full, modification, foreclosure)
  • Return original notes stamped paid in full, recorded security instruments and recorded satisfaction documents to member; ensuring compliance with state regulations
  • Review correspondence from members, attorneys, title companies and other financial institutions regarding mortgage loans, Deeds of Trust, modifications, and/or documentation for paid in full mortgage loans, and provide copies of documents as applicable
  • Enter required information per statutory compliance requirements for paid in full mortgage loans using reference materials, obtain appropriate signatures and mail release documents to appropriate lien release vendor
  • Ensure confidentiality and safeguarding of records and information
  • Review scanned mortgage documentation and index the image into the appropriate document type
  • Deliver government loans that are in investor pools and sold back and forth through…
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