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Senior Business Intelligence Analyst; Credit Card Account Engagement

Job in Vienna, Wood County, West Virginia, 22184, USA
Listing for: Navy Federal Credit Union
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 97800 - 143000 USD Yearly USD 97800.00 143000.00 YEAR
Job Description & How to Apply Below
Position: Senior Business Intelligence Analyst (Credit Card Account Engagement)
Job-:
Business Intelligence Analytics (Org wide)

Location:

Vienna, VA, United States;
Pensacola, FL, United States;
Winchester, VA, United States Workplace:
Hybrid

Schedule:

Full time, Regular Hours Posted:
Closes:
Targeted Salary Range: $97,800 - $143,000 annually

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals.

Advanced skill set and proficiency with procedures and analysis techniques.

Qualifications5+ years of experience in data analysis and reporting

Complete knowledge and understanding of business area/specialization

Advanced skill using business intelligence applications and/or cloud services

Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors

Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis

Advanced skill in complex data manipulation across multiple tables

Effective data integration, cleaning and validation skills

Skill communicating data analysis and visualizations to nontechnical and senior audiences

Skill with  data analysis tools and programming languages such as Python, RIntermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words

Research skills

Interpersonal skills

Desired Qualifications Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM CTLocations: 820 Follin Lane, Vienna, VA  Heritage Oaks Drive, Pensacola, FL  Security Drive, Winchester, VA 22602

Responsibilities Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance

Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions

Develop, maintain, and manage advanced reporting, dashboards, and BI solutions

Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives

Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance

Provide reporting solutions and respond to ad-hoc report requests within the business area Create specifications for reports and analysis based on business needs and required or available data elements

Build working relationships with team members and subject matter experts

Lead small projects and initiatives

About the company

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful:
Make our mission your passion.

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Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national…
Position Requirements
10+ Years work experience
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