JD Store Management - Grand Mall, Vienna, WV

JD Store Management - Grand Central Mall, Vienna, WV

Position Title:

Assistant Store Manager and Supervisor

Job Summary:

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

• Leadership & Team Management:
  Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager
  • Open availability, including hours necessary to open and close the store (mornings, days, and nights).
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours, with increases during peak periods (e.g., Holiday, Back-to-School).
• Supervisor
  • Availability during hours to open and close the store (mornings, days, nights).
  • Minimum of 5 days of availability.
  • Minimum standard of 30 hours per week.
• All Management
  • Availability on weekends and holidays.
  • Punctuality and regular attendance per company policies.
  • Reliable transportation.
  • Clear English communication (reading, writing, and speaking) for customer interaction and staff supervision.
  • May require relocation within the company network based on operational needs.

• Prolonged standing (approximately five to 14 hours per day).
• During peak periods, long hours (up to 12 hours in a day).
• Stooping, kneeling, reaching, and pulling to stock merchandise.
• Possible climbing ladders or stairs to stock or obtain merchandise.
• Regular lifting of items weighing 5–25 lbs (weights may be higher in some cases).
• Good vision, including color differentiation.
• Moderately noisy retail environment.

• High School Diploma or GED; 2+ years’ experience in retail leadership strongly preferred, or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be at least 18 years or older.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. The company reserves the right to…