Store Leadership Manager — Customer Experience & Sales
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Retail
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Management
Job Description & How to Apply Below
Michaels is seeking a Retail Department Manager in Vienna, VA to lead a high-performing sales team and deliver outstanding customer service. You will manage front-end operations, POS usage, and store programs, while coaching staff to meet quality standards and store KPIs.
You will ensure smooth daily operations, support omnichannel processes like BOPIS, and promote loyalty programs to increase customer retention. A strong leader with 3+ years in retail is ideal.
This opening is for the Store Leadership Manager — Customer Experience & Sales role at Michaels.
As a Store Leadership Manager — Customer Experience & Sales, you will play an important part at Michaels in Vienna, VA, United States.
We invite applications for the Store Leadership Manager — Customer Experience & Sales position located in Vienna, VA, United States.
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