Dispatcher, Transportation

Join to apply for the Dispatcher role at First Student
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First Student is a family of over 60,000 employees who take pride in safely transporting more than 5 million students and passengers each day. Our brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Employees are at the forefront of safety and innovation, designing and implementing advanced training and technology for the transportation industry.

Our dispatchers reflect the company’s commitment to safety and customer service. Dispatchers are responsible for dispatching all buses, ensuring on‑time performance of routes, and counseling drivers and monitors on the front line.

• Oversee all routes and scheduling of buses
• Counsel and coach drivers and monitors
• Handle heavy phone and radio traffic
• Record scheduling and driver complaints and report to the Operations Supervisor/Contract Manager
• Serve as the primary communication liaison with major contracted customers
• May handle charter reservations, billing, or driver payroll
• Provide solutions to drop‑off and pick‑up problems
• Perform backup driver duties or miscellaneous clerical duties as needed
• Complete assignment of special projects
• Assist with supervision of day‑to‑day operations

• 3‑5 years of relevant experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer‑service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical examinations (DOT Regulation 49 CFR Part 40)

• Monday through Friday, 9:00 am–5:00 pm schedule
• $24 / hr starting wage (union‑contracted rate)
• Tremendous career‑advancement opportunities across North America
• Positive and rewarding work environment

First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a large company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug‑free workplace. First will consider qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

First is an equal‑opportunity employer and will sustain and promote an inclusive culture supporting future growth for all.

Apply today to join our team!