Plant Clerk

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, hand tools and jobsite power and lighting solutions. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities.

Our more than seven decades of progressive growth can be attributed to our commitment to delivering quality and service to our customers, exercising environmental stewardship, enhancing the well-being of our employees and giving back to the communities in which we work and live. How will you power what’s possible?

Summary

The Plant Clerk is responsible for providing office support to the West GA CSC.

• Manage email and phone communication daily to respond to customer needs and notify management of issues.
• Maintain database by updating customer and account information.
• Prepare source data for computer entry by compiling and sorting information.
• Review customer and account source documents for deficiencies.
• Resolve deficiencies using standard procedures or return incomplete documents for resolution.
• Input and verify customer and account data accurately.
• Follow policies and procedures, reporting needed changes.
• Keep information confidential to protect customer confidence and operations.

Qualifications and Requirements

• High School diploma or equivalent required;
  Associates’ degree or higher preferred.
• At least 2 years of experience in customer service or administrative roles.
• Strong organizational, prioritization, and adaptability skills.
• Ability to work independently with good judgment and problem-solving skills.
• Excellent customer service commitment.
• Proficiency in Microsoft Word and Excel; willingness to learn Microsoft Publisher, Lawson, SAP, and Datamatics.

Responsibilities include knowledge of ADP timekeeping, communication with team members, using Outlook, organizing daily tasks, working with managers and buyers, monitoring shipping requirements, inventory management, and other duties as assigned. Familiarity with SAP, distribution systems, and warehouse operations is preferred. Excellent PC skills and prior customer service experience are a plus. Must communicate effectively, manage multiple tasks, and adapt to a fast-paced environment.

Satisfactory performance expected within three months.

Benefits We

Offer:

• 401k with matching & pension plan
• Health, Life, Dental, and Vision insurance
• Paid time off and holidays
• Disability and supplemental insurance
• Employee assistance and referral programs
• Tuition reimbursement
• Opportunities for advancement and professional growth

Southwire is an equal opportunity employer, considering all qualified applicants without discrimination. We provide reasonable accommodations for applicants with disabilities. Federal law requires new hires to complete Form I-9. An Automated Employment Decision Tool (AEDT) will score your skills and responses. For more details, visit (Use the "Apply for this Job" box below)..