Senior Call Center Operations Leader

A leading call center operations firm in Villa Rica is looking for an experienced Call Center Manager to oversee departmental activities, ensuring high quality and efficiency in services. The ideal candidate will have over 5 years of leadership in call center environments, strong customer service skills, and the ability to multitask effectively. Responsibilities include managing staffing, ensuring contract compliance, and promoting a positive workplace.

This role is essential for achieving operational goals and enhancing customer satisfaction.
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