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Call Center Operations Lead

Job in Villa Rica, Carroll County, Georgia, 30180, USA
Listing for: Verida Inc
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Verida Inc. in Villa Rica, GA is seeking a Call Center Supervisor to oversee staff and ensure service levels align with contractual obligations. The role works directly with management to drive performance and resolve escalations.

The ideal candidate will have at least two years in customer service within a call center and demonstrated supervisory experience; proficiency in Microsoft Office is expected. Responsibilities include scheduling, coaching, and maintaining quality across shifts.

The following position is for a Call Center Operations Lead with Verida Inc.

We appreciate your interest in this position.

Join Verida Inc and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Call Center Operations Lead role at Verida Inc, based in Villa Rica, GA, United States.

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