Quality Control Manager Job Villa Rica area,Georgia USA,Quality Assurance

Description

OVERVIEW:

Oversee and continuously improve the GMT International Corp QMS
Ensuring ISO 9001 compliance and continuous certificate audits
Oversee inspection documents and lab work

PERFORMANCE METRICS:

Set and Plan the annual ISO 9001 audit schedule by the end of February each year

Review incoming inspection documents and approve within two days of receipt

Ensure less than 2% RMA rate on Make to Stock orders (based on dollar value)

Review all ISO documents as scheduled in the document control form

Requirements Major Responsibilities

Audit production paperwork and results for completeness
Approval and sign off of incoming inspection paperwork per inspection sheet and drawings
Approval and sign off of outgoing inspection paperwork, including inspection sheets, certificate of conformance, zwick test results, etc.
Developing new quality control processes and procedures with collaboration of other GMT sites
Monitoring production standards, especially with regards to customer requirements
Support reducing and eliminating rejects as needed by Production, by taking ownership of escalated production issues
Being the final point of decision for accept/reject questions
Preparing reports and analyze the data for ISO 9001
Training production employees in production practices and quality assessment of products
Preparation, updating and completion of documentation for the ISO 9001 Certification and audit process
Create certificates + product reports as required by product specifications, including Certificate of Origin, PPAP, FAI, or other inspection paperwork.
Act as the escalation point for customer quality questions and documentation requests, review request and respond as appropriate
Process customer RMA’s to receive customer items back to Villa Rica, or its originating GMT partner
Coordinate correcting quality issues at GMT’s Villa Rica facility, including rework of Buy to Stock items
Reporting to upper management on repeat quality issues and trends quarterly
Coordinating action plans for long term NCR’s with the entire GMT Team (Globally)
Coordinate and plan customer audits, and work to resolve follow up action items

Education

Preferably Degree in business administration, engineering or other related field

Experience

Three (3) years experience in manufacturing and quality assurance
Understanding of ISO 9001 implementation and application

Skills

Excellent attention to details
Excellent verbal and written communication
Data analysis and statistical aptitude
Highly diligent
Microsoft Office
Strong management skills
Excellent analytical and problem-solving skills
Great team player
Multi-tasking ability

This position is important to the overall effective operations of the organization and contributes to the overall achievement of the organization's established quality objectives. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties as may be required by the supervisor.