Case Manager

Position Overview

The Case Manager will provide in home skills training and case management services on an individual basis to children/adolescents and their families who are working with the Family Health Center. The Case Manager can also provide these services in a group setting within the office or community using evidence-based curriculum.

• Conduct assessments of assigned youth and their families within the timeline identified by policy.
• Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with youth and their families within the timeline identified by policy.
• Provide services to youth and their families as outlined in the PCTP including case management and individual skills training.
• Enter progress notes, complete State Registration and CANSA documents, maintain schedule in EPIC, and complete billing documentation within the timeline identified by policy.
• Participate in team meetings, communicate and cooperate with both internal and external team members regarding tasks, and contribute actively to the team’s efforts to ensure the youth and their family’s needs are met.
• Meet with youth and families based upon the level of need of the CANSA (Child and Adolescent Needs and Strengths Assessment) and determined by the team.
• Maintain knowledge of Medicaid Rehabilitation Option (MRO) guidelines regarding provision of services, documentation requirements, qualifying diagnoses, and level of need issues.
• Follow expectations set forth by the Family Health Center in regard to training, productivity, policy, and documentation.

• Minimum 2 years of experience in community resource acquisition and rehabilitation services for children with serious mental illness is preferred but not required.
• Experience working with diverse populations, including individuals with complex medical or behavioral health needs.

• Ability to remain calm and effective in high-stress situations.
• Good judgment is required.
• Ability to communicate clearly both verbally and in writing for documentation, treatment plans as well as with outside agencies.
• Ability to provide compassionate care while maintaining professional boundaries.
• Must be able to engage in cooperative relationships.

• Frequent standing, walking, and occasional lifting.
• Ability to perform repetitive motions, including typing for EHR documentation.
• Frequent standing, walking, and reaching to provide patient care.
• Prolonged sitting at a desk with frequent computer use.
• Must be capable of driving to Outreach Offices and family homes.
• Must be able to handle active children.
• Must pass a physical exam.

Clean well-lit, heated, and ventilated office. Will also work in family homes, other community agencies, and transport clients by car and/or van.

Bachelor’s degree in a field related to mental health.

Licensure:
Must have a valid driver’s license.

• Ability to establish rapport and build therapeutic relationships with clients.
• Sensitive and flexible when dealing with adults, adolescents, and children with a wide range of affective and behavioral disturbances.
• Effective time management and organizational skills.
• Commitment to professional growth and supervision.
• Cultural competence and ability to work with diverse populations.
• Must demonstrate knowledge of identification of needs, symptoms, and behaviors of individuals served.
• Ability to work independently as well as within a team setting, while adapting to various situations.

Entry level

Full-time

Other

Public Health