DELI-BAKERY​/DEPT LEADER

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Train and develop associates on performance, including inventory, stocking, CAO, Key Retailing, and participation in the performance appraisal process.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and making suggestions regarding products sold within the department and throughout the store.
• Slice deli meats and cheeses or bakery items to customer requests using proper equipment and correct portion size to prevent shrink.
• Inform customers of deli/bakery specials and offer samples.
• Use all equipment in deli such as fryer, rotisary, heat lamps, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Implement merchandising promotional plan for the department.
• Keep entire department staff current with present, future, seasonal, and special ads.
• Monitor and control expenses for the department.
• Take appropriate action on all financial reports.
• Maintain awareness of inventory/stocking conditions and note any discrepancies.
• Schedule appropriately for price change activity, including shelf tags and promotional signs.
• Plan, organize, and supervise the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit (to be obtained once employed)

• Deli experience
• Second language (speaking, reading, and/or writing)

Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we’re proudly serving Jay C customers in 22 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow.

If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Jay C family!