Client Services Representative

Client Services Representative – Personal Insurance

This role is part of the Personal Insurance team, responsible for delivering exceptional customer service and supporting clients promptly.

Base pay range: $37,000.00/yr – $44,000.00/yr (actual pay based on skills and experience).

• Answering and directing incoming client calls
• Assisting Spanish-speaking clients with their service needs
• Processing requests for evidence of insurance
• Handling urgent mortgage company requests
• Taking client payments over the phone
• Maintaining accurate data in our Agency Management System
• Following all departmental procedures and compliance requirements
• Assisting with special projects as assigned by the Department Manager

• New Jersey Property & Casualty Producer License (Required)
• Proficiency in Microsoft Office Suite (Required)
• Bilingual fluency in English and Spanish (Required)
• Strong communication skills – clear, concise, professional
• Ability to navigate carrier websites and databases
• Solid problem‑solving skills and attention to detail
• Commitment to following agency systems, procedures, and compliance regulations

• Supportive, team-oriented environment
• Opportunities to grow your insurance knowledge
• Stable and reputable agency with long-term client relationships

If you’re ready to make an impact and grow your insurance career, we’d love to hear from you! Apply directly on Linked In or send your resume to:

Entry level

Full-time

Customer Service and Administrative