Concierge Patient Relations Specialist

Bishop McCarthy Center is an exceptional team-oriented facility looking to hire for the Concierge Patient Relations Specialist position. We thrive on making our residents and staff as comfortable and happy as possible. Join a staff where you will make a difference in someones day and go home satisfied every day!

Part time:
Tuesday through Saturday, 10am to 6:30pm

Join our wonderful Concierge Patient Relations Specialist today!

• Competitive Rates
• Amazing work environment
• excellent benefits package

Sub-acute / Long Term Care Facility – Concierge Patient Relations Specialist

Coordinate the process of new admissions to the facility in a friendly, compassionate manner.

Be the primary customer service resource for the building and areas where the residents/patients are directly affected.

Facilitate customer satisfaction surveys to residents/guests and family members where appropriate.

Assist staff members to ensure the resident’s/patient’s needs are met.

Communicate with residents and family members to ensure that they are receiving services as requested and to ascertain any additional needs.

Must have time managment.

Concierge Patient Relations Specialist Skills necessary

• Customer service
• 2-4 years of experience in customer relations in healthcare; more specifically in a long-term care setting.
• Bilingual (spanish)
• Proficient in excel, word and outlook
• Task oriented

Join us as a Concierge Patient Relations Specialist today!