IT Technician; Hardware Infrastructure

Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems.

You’re welcome to work in our colocation in Vineland, New Jersey.

Your responsibilities will include:

• Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installation, upgrading, and dismantling of hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing, and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting, and maintenance.
• Collaborating with key stakeholders, including teams and executives.
• Leading and managing specific workflows, processes, and projects.
• Monitoring and evaluating progress on specific projects.

We expect you to have:

• 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cables.
• Excel skills, including proficiency with pivot tables, formulas, lists, and graph creation.
• A proactive, responsible, and goal-oriented approach to work.

It will be an added bonus if you have:

• Driving License (Category
  
  B)

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $75k - $90k base.

What we offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Hybrid working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!