Automotive Store Manager Job Vineland area,New Jersey USA,Management

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiency, and profit/loss accountability. They promote customer satisfaction, retention, and growth of existing and new business. The Store Manager oversees overall operations concerning cost control, inventory management, environmental compliance, and safety. They provide strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are seeking a seasoned manager with an entrepreneurial spirit who will take responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of experience in the automotive repair industry, supervisory/management/mentoring experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

Manage and direct all automotive and general service technicians in shop operations, including:

Recruit, hire, train, motivate, evaluate, schedule, and coach employees

Deliver exceptional customer service by listening to and consulting with customers

Follow up with customers regarding services requested and estimated completion times

Oversee complete vehicle inspections, make comprehensive recommendations, build computerized repair orders, and source parts

Discuss pricing estimates with customers and promote shop service specials

Lead, manage, and train team while aligning with the company's vision, purpose, core values, and employee creed

Oversee all sales, accounting, and clerical functions from Service Advisors

Supervise technicians’ inspections, diagnostics, and repairs of domestic, European, and Asian cars and light trucks

Maintain inventory counts and manage inventory losses

Ensure overall cleanliness and organization of the facility, including environmental compliance

Manage employee payroll, record keeping of hours, and scheduling

Update and submit daily sales reports to corporate

Qualifications

A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service skills
Good communication skills
Strong POS computer and internet skills
Leadership and team-building abilities
Flexibility to work retail hours, including weekends, evenings, and holidays
Valid driver’s license

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