Director Of Operation

Director of Operations – 360clean | Complete Facility Care

Roanoke, VA | Full Time – Leadership Position

We are a growing, family‑owned commercial cleaning company looking for a dependable, people‑focused Director of Operations to lead our field operations in the Roanoke area. This role is responsible for managing day‑to‑day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow.

• Lead and oversee daily field operations
• Supervise and support subcontractor cleaning teams
• Ensure schedules, coverage, and staffing needs are met
• Oversee specialty cleaning projects and after‑hours work when needed
• Maintain quality control and ensure company standards are followed
• Support training, onboarding, and performance expectations
• Troubleshoot operational challenges and resolve escalations
• Work closely with leadership to continuously strengthen operations
• Contribute to growth by maintaining reliable execution and consistency

• Monday – Friday | 12:00 PM to 8:00 PM (flexible shifts/hours)
• On‑call or after‑hours support as needed for operations or projects

• Competitive salaried leadership role
• Health stipend: $3,000/year ($200/month)
• Fuel stipend
• Quarterly performance bonus eligibility
• Paid Time Off and paid company holidays
• Company phone, badge, apparel, and business resources
• Base Salary: $42,000/year
• Quarterly Bonus based on performance

• 2–4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)
• Strong organizational and communication skills
• Problem‑solver with the ability to manage competing priorities
• Reliable transportation required; valid driver’s license
• Must pass background and reference checks

• Leads with integrity and takes ownership of outcomes
• Thrives in fast‑paced, people‑first environments
• Communicates clearly and directly—even under pressure
• Holds themselves accountable without micromanagement
• Cares about delivering consistent quality to every client

To apply, please send:

• Your resume
• A short written note introducing yourself and sharing why this role excites you

Send all materials to and with the subject line: “Director Of Operations – [Your Name]”.

We are a family‑owned company that believes in treating our team like people first, not numbers. We work hard, support one another, celebrate wins, and build long‑term relationships with our team and customers. If you value accountability, teamwork, and being part of a supportive company that is continuing to grow, we would love to talk with you.