Receptionist, Administrative​/Clerical

Receptionist – H&R Block Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We are committed to continuous improvement through the Block Next strategy, focusing on innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional/Receptionist you will help clients feel confident and informed about their finances. You will build client relationships, answer phones, greet clients, schedule appointments with appropriate tax professionals, and ensure all client needs are met whether in person, over the phone, or virtually.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all client needs have been met during service.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer‑service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.
• to check out all available benefits.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail

If you’re looking to make an impact, H&R Block is the place for you.