Scanning Clerk​/Scanner Operator​/Document Scanner Virginia , VA

Job Description

Position Title: Scanning Operator

Location: Virginia Beach, VA

Duration: 18 months of contract with possible extension/hire

Skills required: Need some Document scanning experience with basic knowledge in IT Support.
Preferred: CompTIA A+ certification

Document Preparation

• Validation/Reconciliation of boxes/files received.
• Prepare a wide array of document types and conditions for scanning.
• Prepare document for scanning by removing staples, clips, rubber bands or any type of bindings.
• Ability to use handheld scanner to scan the box barcode.
• Insert slip sheets at the appropriate level (physical division) to establish document separation.
• Identify the location of oversized document and out‑sort for wide format scanning.
• Identify the undersized documents that may need special handling.
• Escalate exception items identified during production to the lead.

Mail/Shipping:

• Receive, sort and process mail documents, packages, and supplies. Notify recipients as appropriate.
• Deliver and pick‑up mail on scheduled mail runs.
• Perform outgoing postal and courier duties utilizing shipping/postal systems ensuring most efficient and cost‑effective method.
• Track, trace and resolve mail or courier issues.
• Fully operate, clean, and maintain all shipping and mail equipment.
• Contact third party service provider for mail and shipping equipment if required.

Candidate Background:
Skills, Knowledge and Abilities:

• Experience in a Customer Service environment (minimum 1 year)
• Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset)
• Experience with MS Office and data programs.
• Familiarity with administrative duties.
• Typing speed and accuracy.
• Excellent knowledge of correct spelling, grammar and punctuation.
• Strong attention to detail.
• Confidentiality.
• Organization skills, with an ability to stay focused on assigned tasks.
• The ability to carefully handle and manage large volumes of individual documents.
• The ability to work effectively under deadline.
• A willingness to learn new skills, as well as adaptability when priorities change.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black‑owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People‑Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.