Mgr Cash Ops and Office Admin

The Cash Operations and Office Administration Manager plays a key leadership role within our Corporate Accounting Center. You will oversee the day-to-day cash operations and office administration functions, ensuring timely and accurate cash processing, effective internal controls, and efficient office and facilities operations. Your work will support employees, leaders, visitors, and business partners, making a direct impact on our organizational success.

What You ll Do:

• Lead and develop the Cash Operations and Office Administration team, including hiring, onboarding, training, performance management, succession planning, and employee development.
• Set team goals, performance expectations, and work priorities; monitor performance, maintain staffing coverage, and resolve escalated operational or service issues.
• Oversee cash receipt processing, deposits, bank reconciliations, journal entries, month-end activities, and related controls to ensure accuracy, compliance, and timely completion.
• Collaborate with accounting team leads to resolve reconciling items, support audit readiness, maintain documentation and reporting, and address operational issues impacting cash operations.
• Manage daily office operations, including reception, administrative support, mail and package distribution, office supplies, records management, and related services.
• Coordinate facilities-related activities such as maintenance, repairs, office moves, space planning, workplace safety initiatives, and vendor relationships.
• Serve as the primary contact for office-service vendors, monitor service levels, review invoices, and support budget administration within delegated authority.
• Maintain office procedures, contact lists, service schedules, emergency information, and other administrative records.
• Coordinate meetings, visitors, and onsite events, ensuring conference rooms and common areas are organized and business-ready.
• Provide administrative support to Corporate Accounting Center leadership as needed.
• Monitor operational performance and key performance indicators (KPIs); identify and implement process improvements to enhance efficiency, controls, service quality, and administrative services.

What We re Looking For:

• 4+ years of accounting experience, including general ledger cash account reconciliations and cash receipts or deposit management.
• Bachelor s degree in accounting, finance, business administration, or a related field, or an equivalent combination of education and relevant experience.
• Experience in office administration, office operations, facilities coordination, or administrative services preferred; insurance industry experience is a plus.
• Supervisory experience required, including leading, developing, and managing employee performance.
• Working knowledge of general accounting principles, internal controls, bank reconciliations, cash operations, and office administration practices.
• Experience coordinating vendors, building services, office moves, mail and reception services, and other administrative operations preferred.
• Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
• Demonstrated ability to lead teams, manage multiple priorities, coordinate vendors and stakeholders, and resolve operational issues.
• Strong communication, organizational, and problem-solving skills, with attention to detail, sound judgment, discretion, and a customer service focus.
• Self-motivated with the ability to work effectively in both collaborative and fast-paced environments.

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic…