Client Service Representative - Entry Level at GVA Inc. Virginia , VA

Client Service Representative - Entry Level job at GVA Inc.. Virginia Beach, VA.

We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Client Service Representative
. This is an exciting opportunity to gain hands‑on experience in client service, customer support, and relationship management
. No prior experience is required — we provide paid training, mentorship, and a supportive work environment to help you thrive.

As a Client Service Representative, you will be the primary point of contact for our clients
, ensuring a seamless and positive experience while supporting their needs and fostering long‑term relationships.

• Serve as the main point of contact for clients, providing friendly, professional, and timely support.

• Build and maintain strong client relationships through personalized attention and regular follow‑ups.

• Resolve client inquiries, concerns, or issues efficiently while delivering top‑notch customer service
  .

• Track client feedback and report insights to improve services, processes, and overall satisfaction.

• Collaborate with internal teams to ensure client needs are met and services are delivered smoothly.

• Assist with onboarding new clients and provide ongoing support to ensure a positive experience.

• Excellent communication skills (written and verbal) with a passion for helping others.

• Strong problem‑solving abilities and attention to detail.

• Positive, outgoing, and comfortable interacting with clients and team members.

• Organized and able to manage multiple tasks in a fast‑paced environment
  .

• Must be 18+ and eligible to work in the U.S.

• No prior experience required – paid training provided to set you up for success.

• Paid training and ongoing mentorship to help you grow in your career.

• Competitive entry‑level salary +
  performance‑based bonuses
  .

• Medical and dental benefits.

• Hands‑on experience in client service and relationship management
  .

• Clear path for career advancement into senior client service or management roles
  .

• A supportive, team‑driven environment where your contributions are valued.