Event Staff

The Virginia Beach Convention Center exists to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events. The right candidate for this position will be a self-motivated individual who enjoys a challenging work environment and wants to make a difference in our organization. You will be an integral part of a team committed to providing exceptional customer service to our clients.

Job duties include the following:

• Starting Salary: $15.53 / Hourly
• Must be available to work days, nights, weekends and holidays
• Greet patrons at Convention Center Box Office
• Accurately process sale of public admission tickets and collect payments; calculate change
• Accurately count and reconcile large sums of money
• Accurately calculate and make monetary change
• Operate POS, credit card machine, computerized ticketing system, calculator, computer, multi-function device (copier, printer, fax machine)
• Provide accurate event and visitor information to guests
• Ability to direct patrons to the correct room/hall in the building hosting ticketed event
• Ability to work with Duty Managers, Security, EMT, and Police with crowd management during heavily attended events
• Excellent verbal communications skills with both internal and external customers
• Must wear provided uniform in accordance with Convention Center uniform policies
• Excellent customer service skills
• Ability to sit for extended periods of time as well as stand, crouch, bend, or kneel
• Ability to withstand loud entertainment
• Must be able to get along with co-workers and work as a team
• Must report all completed work to the Box Office Supervisor and/or Account Clerk Supervisor
• Required to complete Crowd Manager Training, Integrity Connection for Members and First Aid/CPR/Stop the Bleed within six months of hire and maintain certification

In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application.

City of Virginia Beach