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Senior Client Success & Renewal Specialist

Job in Virginia Beach, Virginia, 23450, USA
Listing for: Paradigm-Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 52000 - 60000 USD Yearly USD 52000.00 60000.00 YEAR
Job Description & How to Apply Below

Paradigm, Inc. is seeking an energetic, self‑motivated Client Account Specialist to support our college and university partners. You’ll be the primary contact for assigned clients, manage onboarding, renewals, and service delivery, and collaborate with Executive leadership to ensure seamless support.

The role emphasizes relationship building, proactive issue resolution, and CRM-driven workflows. 3+ years in account management, excellent communication, and a comfort with technology are required.

We invite applications for the Senior Client Success & Renewal Specialist position located in Virginia Beach, VA, United States.

Learn more about the Senior Client Success & Renewal Specialist role in the description above.

We appreciate your interest in this position.

Join Paradigm-Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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