Emergency Customer Service Specialist/7 Shifts
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
Sutherland operates as a digital transformation company and is hiring an Emergency Customer Service Representative based in Virginia. The role supports a public utility client with 24/7 operations, handling calls, emails, and chats to resolve service requests and outages.
You will educate customers on energy choices and programs, work varied shifts including weekends, and receive training with opportunities for advancement and performance incentives.
We are looking to fill the Emergency Customer Service Specialist (24/7 Shifts) position at Sutherland in Virginia Beach, VA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Virginia Beach, VA, United States.
This opportunity is part of our work in Management & Operations, Sales.
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