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Customer Experience Leader — Call Center & Growth

Job in Virginia Beach, Virginia, 23450, USA
Listing for: A1 Sewer & Drain
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 115000 USD Yearly USD 70000.00 115000.00 YEAR
Job Description & How to Apply Below

Groundworks' Virginia Beach team seeks a Customer Experience Manager to lead the local contact center, Inside Sales, and marketing-aligned initiatives. You will own the customer journey from lead to appointment, drive conversions, and ensure a high-quality experience that supports growth.

This role requires 3+ years in customer experience or call center leadership, with a background in home services or related fields preferred. Competitive pay and ownership opportunities offered.

For the Customer Experience Leader — Call Center & Growth position at A1 Sewer & Drain, we are reviewing applications now.

We appreciate your interest in this position.

Join A1 Sewer & Drain and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Experience Leader — Call Center & Growth role at A1 Sewer & Drain, based in Virginia Beach, VA, United States.

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