Entry Level Customer Service Representative

We’re looking for personable, motivated individuals who enjoy helping others, answering questions, and creating positive interactions.

As a Customer Engagement Representative, you’ll help connect people with relevant information, initiatives, and services while developing skills that can support a wide range of future careers.

• Engage with customers and members of the public in person.
• Explain campaign information clearly and accurately.
• Answer questions and direct people to appropriate resources.
• Create welcoming, professional interactions.
• Collaborate with colleagues to improve customer experiences.
• Maintain organized records of interactions when required.

• Excellent people skills and a willingness to communicate.
• Patience, professionalism, and a helpful attitude.
• Ability to listen, learn, and respond constructively.
• Strong reliability and time management.
• Interest in customer service, communications, or marketing.

Prior customer service experience is a plus, not a requirement.

Gain transferable experience in communication, relationship management, teamwork, and problem-solving. These skills can help prepare you for future opportunities in customer relations, account support, marketing, and team leadership.