Part-Time PBM Customer Service Specialist
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Spanish Customer Service, Bilingual
Aetna is hiring part-time Customer Service Representatives to support the CVS Health PBM division. You will handle inbound calls about prescription insurance, coverage, and mail‑order prescriptions, with comprehensive training.
Expect a 20‑hour work week with potential overtime during peak periods. Training lasts six weeks on-site, supplemented by self-paced modules, and you will document interactions to improve service delivery while ensuring HIPAA compliance.
Step into the Part-Time PBM Customer Service Specialist role at Aetna in Richmond, VA, United States and grow with us.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Part-Time PBM Customer Service Specialist role in the description above.
We appreciate your interest in this position.
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