Front Desk; Virginia

Join to apply for the Front Desk (Virginia Beach) role at Dental Dreams LLC

This role is focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. It provides an entry‑level platform to learn dental healthcare business with opportunities for upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager.

$17.00/yr - $18.00/yr

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check‑in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast‑paced environment
• Collect payments, co‑payments, and deductibles
• Create insurance claims and submit pre‑authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

• Bilingual (Spanish)
• Customer Service experience
• Experience with Dentrix and/or Eaglesoft

KOS Services Inc. / Family Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Entry level

Full‑time

Administrative